{
  "name": "LLM Council - Support Ticket Triage",
  "nodes": [
    {
      "parameters": {
        "httpMethod": "POST",
        "path": "support-triage",
        "responseMode": "responseNode",
        "options": {}
      },
      "id": "webhook-trigger",
      "name": "Webhook Trigger",
      "type": "n8n-nodes-base.webhook",
      "typeVersion": 2,
      "position": [250, 300],
      "webhookId": "support-triage-webhook"
    },
    {
      "parameters": {
        "method": "POST",
        "url": "={{ $env.LLM_COUNCIL_URL }}/v1/council/run",
        "sendHeaders": true,
        "headerParameters": {
          "parameters": [
            {
              "name": "Content-Type",
              "value": "application/json"
            }
          ]
        },
        "sendBody": true,
        "specifyBody": "json",
        "jsonBody": "={\n  \"prompt\": \"You are a support ticket triage specialist. Determine if this ticket requires URGENT escalation.\\n\\nCriteria for URGENT (approve):\\n- Production system down\\n- Data loss or corruption\\n- Security incident\\n- Multiple users affected\\n- Revenue impact\\n\\nCriteria for STANDARD (reject):\\n- Feature requests\\n- Questions/how-to\\n- Minor bugs\\n- Single user issues\\n- Non-critical enhancement\\n\\nTicket Subject: {{ $json.subject }}\\nTicket Body: {{ $json.body }}\\nCustomer Tier: {{ $json.customer_tier || 'standard' }}\\n\\nRespond with approved (URGENT) or rejected (STANDARD).\",\n  \"verdict_type\": \"binary\"\n}",
        "options": {
          "timeout": 90000
        }
      },
      "id": "council-request",
      "name": "LLM Council Triage",
      "type": "n8n-nodes-base.httpRequest",
      "typeVersion": 4.2,
      "position": [500, 300]
    },
    {
      "parameters": {
        "conditions": {
          "options": {
            "caseSensitive": true,
            "leftValue": "",
            "typeValidation": "strict"
          },
          "conditions": [
            {
              "id": "is-urgent",
              "leftValue": "={{ $json.stage3.verdict }}",
              "rightValue": "approved",
              "operator": {
                "type": "string",
                "operation": "equals"
              }
            }
          ],
          "combinator": "and"
        },
        "options": {}
      },
      "id": "check-verdict",
      "name": "Is Urgent?",
      "type": "n8n-nodes-base.if",
      "typeVersion": 2,
      "position": [750, 300]
    },
    {
      "parameters": {
        "assignments": {
          "assignments": [
            {
              "id": "urgent-result",
              "name": "priority",
              "value": "urgent",
              "type": "string"
            },
            {
              "id": "confidence",
              "name": "confidence",
              "value": "={{ $json.stage3.confidence }}",
              "type": "number"
            },
            {
              "id": "rationale",
              "name": "rationale",
              "value": "={{ $json.stage3.rationale }}",
              "type": "string"
            },
            {
              "id": "queue",
              "name": "route_to",
              "value": "urgent-support-queue",
              "type": "string"
            }
          ]
        },
        "options": {}
      },
      "id": "set-urgent",
      "name": "Set Urgent Priority",
      "type": "n8n-nodes-base.set",
      "typeVersion": 3.4,
      "position": [1000, 200]
    },
    {
      "parameters": {
        "assignments": {
          "assignments": [
            {
              "id": "standard-result",
              "name": "priority",
              "value": "standard",
              "type": "string"
            },
            {
              "id": "confidence",
              "name": "confidence",
              "value": "={{ $json.stage3.confidence }}",
              "type": "number"
            },
            {
              "id": "rationale",
              "name": "rationale",
              "value": "={{ $json.stage3.rationale }}",
              "type": "string"
            },
            {
              "id": "queue",
              "name": "route_to",
              "value": "standard-support-queue",
              "type": "string"
            }
          ]
        },
        "options": {}
      },
      "id": "set-standard",
      "name": "Set Standard Priority",
      "type": "n8n-nodes-base.set",
      "typeVersion": 3.4,
      "position": [1000, 400]
    },
    {
      "parameters": {
        "respondWith": "json",
        "responseBody": "={\n  \"success\": true,\n  \"priority\": \"{{ $json.priority }}\",\n  \"confidence\": {{ $json.confidence }},\n  \"rationale\": \"{{ $json.rationale }}\",\n  \"route_to\": \"{{ $json.route_to }}\"\n}",
        "options": {}
      },
      "id": "respond-webhook",
      "name": "Respond to Webhook",
      "type": "n8n-nodes-base.respondToWebhook",
      "typeVersion": 1.1,
      "position": [1250, 300]
    }
  ],
  "connections": {
    "Webhook Trigger": {
      "main": [
        [
          {
            "node": "LLM Council Triage",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "LLM Council Triage": {
      "main": [
        [
          {
            "node": "Is Urgent?",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Is Urgent?": {
      "main": [
        [
          {
            "node": "Set Urgent Priority",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Set Standard Priority",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Set Urgent Priority": {
      "main": [
        [
          {
            "node": "Respond to Webhook",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Set Standard Priority": {
      "main": [
        [
          {
            "node": "Respond to Webhook",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  },
  "active": false,
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "1",
  "meta": {
    "templateCredsSetupCompleted": true,
    "instanceId": "llm-council-example"
  },
  "tags": [
    {
      "name": "llm-council",
      "id": "1"
    },
    {
      "name": "support-triage",
      "id": "3"
    }
  ]
}